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Field Service Engineer / full-time (m/f)

Firm:

Park Systems Europe


Category:

Customer Support Engineer


Location:

Mannheim


Country:

Germany


Field Service Engineer / full-time (m/f)
for Park Systems Europe office (Mannheim, Germany)

The position will be based in Mannheim, Germany supporting customer sites in Europe, in particular in German speaking countries

Responsibility: Provides technical customer & service support for commercial Atomic Force Microscopy (AFM) products (i.e, Industrial automated AFMs, Research AFMs) and services offered by Park Systems. The Field Service Engineer will support our customer base in the field and in-house.

The Role:

  • Perform installations and provide training of our products at customer sites or in-house.
  • Provide technical consultations and customer supports via phone, email, internet or onsite visit.
  • Report and record customer issues and implement solutions.
  • Consult with R&D teams for novel technical solutions as needed.
  • Provide repair and preventive maintenance as well as analytical service as needed in-house or at customer sites.
  • Sales support via technical consultations, quote generation, as well as hands-on technical supports in house or at customer sites as needed.
  • Present and demonstrate our products and technologies in person and online or in the field.

Qualifications:

  • Bachelor's degree in engineering and/or science fields.
  • Willing to travel up to 80%
  • May undertake customer assignments requiring extended on-site support.
  • Demonstrate strong ability to work and collaborate with others.
  • Prior professional experience in AFM industry is a plus.
  • Excellent communication skills, fluent in English and German (written and spoken).
  • Ability to lift up to 45 pounds from floor to hip height.

Please send your application (cover letter, resume, references) to pse@parksystems.com

If you have further questions please call us under +49 (0) 621 490896-50.

About Park Systems

Park Systems is a world leading manufacturer of atomic force microscopy (AFM) systems with a complete range of products for lab researchers and industry engineers in biological science, materials research, and semiconductor and storage industries. Park's AFM provides the highest data accuracy, superior productivity, and lowest operating cost. Park Systems is an equal opportunity employer that offers competitive compensation and benefits.
For more information visit: http://www.parksystems.com/


Career | Park Atomic Force Microscope